Shipping Policy

What do you ship?
All orders placed on our website are available to ship.

How long will it take to receive my order?
All orders are shipped within 24 hours of receipt during business days. Custom items are made-to-order and may take an additional 5-7 business days to ship. Once you receive shipping confirmation, you should expect your package to arrive at your location within 3-5 business days.

Where do you ship to?
Shipping is available both within the United States and to most countries outside the United States. For a complete list of countries we can ship to, visit www.usps.com.

How do you ship?
We use the UPS shipping company for shipments within the United States, and offer ground, 2nd-day, or next-day delivery. Orders shipping outside the United States are sent via the United States Postal Service (USPS) Priority Mail Express International. Visit www.ups.com or www.usps.com for more information on the shipping options we offer. In-house pick-ups are also available for those in the Los Angeles area.

What are your shipping rates?
Shipping cost is based on the weight and size of the product ordered, calculated by the official UPS or USPS rates. Visit www.ups.com or www.usps.com for more information on how shipping rates are calculated.

Is shipping insured?
Shipments within the United States do not automatically come with insurance. Optional shipping insurance may be added to your order for an additional cost. Oleg Products is not responsible for any packages that are lost or damaged during shipping. Shipments outside of the United States are automatically insured via USPS Priority Mail Express International, and do not require any additional shipping insurance.

How can I track an order that’s been shipped?
You will receive an email confirmation with your shipping tracking number as soon as your order is sent out. You can track your package at www.ups.com for shipments within the United States, or at www.usps.com for international shipments.

Can I pick up my order at your location?
Happen to be in the Los Angeles area? Save on shipping by scheduling an order pick up! Check out our Contact page for our business location or to request a pick up appointment.

Recycling of packing materials?
Oleg Products values environmental sustainability. We encourage you to reuse or recycle any shipping and packing materials that come with your order.